GETTING THE BEST YOU CAN ONTO A SHIRT

WHICH BRAND IS BEST? We have a Budget T that is a Great Style and general an easy wear T, great for the Budget Conscious customer. Gildan are the staple of the garment printing industry with a good Style for a Standard T-Shirt, Anvil are a more premium T-Shirt with a euro style to them. We have a new range of Premium T’s that are Great, the Soft Styling of Ring Spun Jersey Knit 100% Cotton, styled in a Standard cut, a little thicker than the Anvil with a comfortable feel that will last. AS COLOUR are a more up market T-Shirt, with a Designer Label feel. (We think you can’t go wrong with the Anvil Gear it is great but you chose what is right for you).

WHAT DO I LOOK FOR TO GET THE BEST PICTURE FOR MY T SHIRT? Look for as high resolution pictures and photos that look clean (not blurry) when you have them at a large size on your monitor. Png’s format is great as it will usually have the background removed, jpg & gif’s are fine as well. If sourcing an image in Google try to find something at least 720 heigh & 720 wide as a minimum, this is a guide and not hard and fast. Just remember rubbish in rubbish out. If you can tell the dpi look for a minimum of 300dpi, not everyone can see this. Make sure if you can that the picture or photo is RGB as this prints the best. If all this does not make any sense, do the best you can to get the picture as big as you can, and as clear as you can.

HOW DO I GET RID OF THE BACKGROUND I DON’T WANT? Just ask and we will do what we can to make it disappear for you, we can’t work miracles but will do our best for you.

I HAVE A BULK ORDER AND WANT TO GET THE BEST PRICING I CAN? Contact us by email or phone, and we will give you the volume buy numbers and cost straight away.

CAN I GET RESELLER PRICING? Yes you can but we need to see what you are doing where you are selling and how we can best help you. Just drop us an email or give us a call we will do what we can to help, Need help setting up your own online T-Shirt Store we can help with that as well, we are here to help.

CAN I GET OTHER T-SHIRT COLOURS? We have listed the colours that we know print well, there are other colours available in the range, but we know there are dramas getting the best print onto the colours, so we don’t show what we know won’t print well, if you want to talk to us about colour selection feel free.

I JUST CAN’T GET IT RIGHT? Well we are here to help, email through the design with a description of what you need, we will do basic PhotoShop for you and usually we can get it right in a few minutes with your help, remember we can work miracles but we will do our best to help.

HOW MUCH IS SHIPPING AND HOW LONG TILL I GET IT? We only charge $8.50 flat shipping, we try to print your T-Shirts and Apparel as fast as we can and send via Australia post or Fastways. We ask that you give us a week from order to allow for any delays we may experience from time to time, but this is usually the worst case. We try to print and ship the next business day where possible. If you need it quick let us know and we can see what we can do to help. If you need it Fast check out with Express Shipping and we will get it done as Quick as we cna and send with either Express Post or Fastways depending on your Location and what will get to you the Quickest.

We want you to love your shirt & have given you this guide to help you get the best you can from our website.

What are the delivery charges for orders from the Online Shop?
We only charge $5.50 flat shipping, we try to print your T-Shirts and Apparel as fast as we can and send via Australia Post or Fastways for local shipping. We ask that you give us a week from order to allow for any delays we may experience from time to time, but this is usually the worst case. We try to print and ship the next business day where possible. If you need it quick let us know and we can see what we can do to help. Just a FYI we Do Not charge for express orders we work with you not against you.
Which payment methods are accepted in the Online Shop?
We Prefer PayPal, this is to give the you Peace of Mind. If you do not have paypal we can do payment over the phone and take your order via email, we are here to help.
Can I Talk to Someone?
Feel Free to give us a ring and talk to one of the staff at our shop, ring on 07 3139 1813 during business hours and we will do what we can to help.
I want a lot of T Shirts can I get a Discount?
We do Volume Discounts 5+ 5% 10+ 10% 20+ 15% 30+ 20% 50+ 25% and this all happens automatically as you buy more. Email us for a quote if you need even bigger volume or if you want to become a re-seller.
How do you print my t shirt?
With the online service your T Shirt will be Digitally Printed (DTG), we also offer Screen Printing Dye Sublimation and Embroidery as a service, if you need one of these methods used to print your T Shirt or apparel just drop us an email and we can send you a quote.
How long will delivery take?
We try to print and ship the next Business Day but from time to time we experience delays due to a large volume of orders (usually around Christmas), or delays in receiving our stock from wholesalers, we will try and advise when this happens and give you an estimated delivery time.
How secure is shopping in the Online Shop? Is my data protected?
We have installed a SSL License and keep it up-to date to make the experience Safe and Secure, this is another reason that we prefer PayPal, just to add to your Peace of Mind.
What exactly happens after ordering?
After you complete your order we Process the order which involves us saving your images to our local server, we print your invoice, check off the t shirt and set it to Printing, then we Print Your T Shirt, pack and ship it. We advise you when we have Shipped your parcel and a few days later we Complete the order. It is quick and easy.
Do I receive an invoice for my order?
Yes we supply you with an Email Invoice and Printed Invoice.