6/50 Hume St Norman Park Queensland 4170

Phone 07 3139 1813 or 07 3128 0563

Email printing@tcts.com.au

Our ABN is 76917368976

We’re open Monday – Thursday, 8.30 a.m. – 5:00 p.m. Friday 8.30 a.m. – 4.30 p.m.

Frequently Asked Questions

We are here to help please feel free to contact us about your printing requirements.

What are the delivery charges for orders from the Online Shop?
We only charge $5.50 flat shipping, we try to print your T-Shirts and Apparel as fast as we can and send via Australia Post or Fastways for local shipping. We ask that you give us a week from order to allow for any delays we may experience from time to time, but this is usually the worst case. We try to print and ship the next business day where possible. If you need it quick let us know and we can see what we can do to help. Just a FYI we Do Not charge for express orders we work with you not against you.
Which payment methods are accepted in the Online Shop?
We Prefer PayPal, this is to give the you Peace of Mind. If you do not have paypal we can do payment over the phone and take your order via email, we are here to help.
Can I Talk to Someone?
Feel Free to give us a ring and talk to one of the staff at our shop, ring on 07 3139 1813 during business hours and we will do what we can to help.
I want a lot of T Shirts can I get a Discount?
We do Volume Discounts 5+ 5% 10+ 10% 20+ 15% 30+ 20% 50+ 25% and this all happens automatically as you buy more. Email us for a quote if you need even bigger volume or if you want to become a re-seller.
How do you print my t shirt?
With the online service your T Shirt will be Digitally Printed (DTG), we also offer Screen Printing Dye Sublimation and Embroidery as a service, if you need one of these methods used to print your T Shirt or apparel just drop us an email and we can send you a quote.
How long will delivery take?
We try to print and ship the next Business Day but from time to time we experience delays due to a large volume of orders (usually around Christmas), or delays in receiving our stock from wholesalers, we will try and advise when this happens and give you an estimated delivery time.
How secure is shopping in the Online Shop? Is my data protected?
We have installed a SSL License and keep it up-to date to make the experience Safe and Secure, this is another reason that we prefer PayPal, just to add to your Peace of Mind.
What exactly happens after ordering?
After you complete your order we Process the order which involves us saving your images to our local server, we print your invoice, check off the t shirt and set it to Printing, then we Print Your T Shirt, pack and ship it. We advise you when we have Shipped your parcel and a few days later we Complete the order. It is quick and easy.
Do I receive an invoice for my order?
Yes we supply you with an Email Invoice and Printed Invoice.

Send us an email

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